Visiting Information, Calling a Patient & Staying Connected

As a means to help minimize the spread of COVID-19, we have temporarily changed our visitation policy at St. Mary’s and Clearwater Valley Hospitals and emergency rooms in Cottonwood and Orofino. Limiting visitors helps us reduce the risk of infection. People, who have signs and symptoms of illness, including fever, cough or shortness of breath, are asked not to visit patients. We’re reminding everyone to practice excellent infection control by covering your mouth when you cough, washing your hands and using hand sanitizer frequently. The new temporary policy is effective immediately.

As of right now, our policy is for NO visitors EXCEPT in the following circumstances:

  • Obstetric patients may have one partner and one birth support person accompany them.
    • No children under the age of 16                         
  • Patients who are under the age of 18
    • May have one visitor, or parents or guardians
  • For the Nursery:
    • Birth parent plus one significant other
  • Patients who are at the end-of-life
    • May have 2 visitors

We reserve the right to deny access to ANY visitor that appears unhealthy, is displaying symptoms of sickness or is running a fever.

As situations arise or evolve, this guideline may be adjusted.

Thank you for sharing this information to help promote community health.

Options For Contacting A Patient

For a visitor calling to reach an inpatient at St. Mary’s and Clearwater Valley Hospitals, please call the main hospital operator at 208-476-4555 in Orofino and 208-962-3251 in Cottonwood, provide the patient’s first and last name and ask to be connected to the patient’s room.  If the patient in question has not opted out of the hospital directory as a privacy preference, the operator will be able to connect the caller.

Reminder: Patients can use their hospital bedside phone to visit with loved ones if they don’t have access to a smartphone, tablet or laptop.

Visitor Info Curing Covid-19
Download a copy of our Virtual Visitation Guide

For everybody’s safety during the COVID-19 response, St. Mary’s and Clearwater Valley Hospitals and Clinics have taken the responsible step to limit visitors to our hospitals. Meanwhile, we appreciate that staying connected to loved ones can have a positive impact on a patient’s health and well-being. And it’s important for family and friends to stay in touch and aware of a patient’s status throughout their care. Thanks to today’s internet and social media tools, virtual communication is easier than ever.

Directions For Connecting To A Patient

Face-to-face Apps:

Choose from the below options for your smartphone/devices (requires a camera on both devices)

Video, Voice Or Text Options:

Connect with video, voice or text via the internet or on a device through any of the options below.